Terms & Conditions

Last updated: August 13, 2026

Welcome to AirportTransferNow.com.

These Terms & Conditions (“Terms”) govern your access to and use of AirportTransferNow.com (“AirportTransferNow,” “we,” “us,” or “our”), including our website, booking interfaces, and related services.

Please read these Terms carefully before using our website or making a booking.

By accessing AirportTransferNow.com, using our services, or initiating a booking through our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About AirportTransferNow

AirportTransferNow.com is an online airport transfer marketplace and booking platform designed to help travelers search for and book transportation services.

We may connect customers with independent booking partners, transportation companies, drivers, and other third-party service providers (“Service Providers”).

AirportTransferNow does not own or operate the vehicles used to provide transportation services and is not itself the transportation carrier unless expressly stated otherwise.

The actual transportation service may be arranged, supplied, or fulfilled by an independent third-party Service Provider.

Depending on the booking, a third-party booking platform may also process your reservation and payment.

2. Our Role

AirportTransferNow provides an online platform through which users may search for, compare, and access airport transfer and related transportation services offered through third-party partners.

Our role may include:

• Providing access to transfer search and booking functionality
• Displaying available transportation options
• Facilitating communication of booking information
• Connecting travelers with booking partners and Service Providers
• Providing booking-related information and customer assistance

The company identified in your booking confirmation, voucher, or other booking documentation may be the party responsible for arranging or providing your transportation service.

Additional terms imposed by that company may apply to your booking.

3. Booking a Transfer

When making a booking, you are responsible for providing complete and accurate information.

This may include:

• Passenger name
• Contact details
• Pickup location
• Destination
• Pickup date and time
• Flight number
• Flight arrival or departure time
• Number of passengers
• Number and type of luggage
• Child seat requirements
• Special assistance requirements
• Other information necessary to provide the requested transfer

You should carefully review all information before confirming your booking.

AirportTransferNow and its Service Providers are not responsible for problems caused by incorrect, incomplete, or outdated information supplied by you.

4. Booking Confirmation

A transfer should not be considered confirmed until the applicable booking system or booking partner has issued a booking confirmation, voucher, or equivalent confirmation.

After booking, you are responsible for reviewing your confirmation and ensuring that all details are correct.

If you notice an error, you should contact the appropriate support channel as soon as possible.

Your booking confirmation may contain important information concerning:

• Meeting points
• Driver contact details
• Pickup procedures
• Waiting times
• Cancellation conditions
• Passenger and luggage allowances
• Local contact numbers
• Other conditions applicable to your transfer

You are responsible for reviewing and following those instructions.

5. Prices

Prices displayed through AirportTransferNow.com are based on the information provided during the search and booking process.

Depending on the applicable Service Provider, a quoted transfer price may include certain taxes, tolls, airport charges, waiting time, or other fees.

The exact inclusions applicable to your booking should be displayed during the booking process or included in your booking confirmation.

Unless expressly stated, additional services or costs outside the confirmed booking may not be included.

These may include, where applicable:

• Additional stops
• Significant route changes requested by the passenger
• Additional waiting time
• Excess or special luggage
• Additional passengers
• Optional extras
• Parking charges not included in the original booking
• Cleaning or damage charges
• Other services requested after booking

Always review the final price and applicable conditions before confirming payment.

6. Payment

Payments may be processed by a third-party booking or payment provider.

The available payment methods, currency, payment schedule, and applicable payment conditions will normally be shown during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

AirportTransferNow may not directly receive, process, or store your complete payment card details when payment is processed by an independent payment provider.

Additional payment-provider terms may apply.

7. Cancellations and Refunds

Cancellation and refund conditions may vary depending on the booking partner, Service Provider, destination, vehicle type, fare, and time remaining before the scheduled pickup.

The cancellation policy displayed during the booking process and/or included in your booking confirmation applies to your reservation.

Some bookings may allow free cancellation until a specified deadline. Other bookings may be partially refundable or non-refundable.

If you cancel after the applicable cancellation deadline, you may not be entitled to a refund.

Any approved refund may be returned through the original payment method and may require processing time depending on the booking partner, payment provider, and financial institution.

AirportTransferNow does not guarantee free cancellation for every booking.

8. Booking Changes

Requests to change a confirmed booking are subject to availability and the conditions of the applicable booking partner or Service Provider.

Changes may include:

• Pickup time
• Pickup location
• Destination
• Flight details
• Number of passengers
• Vehicle category
• Additional stops
• Optional services

A requested change may result in a different price.

A change is not confirmed until you receive confirmation through the applicable booking system or support channel.

9. Flight Delays and Flight Monitoring

Some Service Providers may monitor flight arrival information when a valid flight number is provided.

Flight monitoring does not guarantee that every delay or schedule change can be accommodated.

You are responsible for providing accurate flight information and informing the appropriate booking or transportation provider of significant changes whenever reasonably possible.

Waiting-time allowances and procedures for delayed flights depend on the conditions applicable to your specific booking.

Any reference on AirportTransferNow.com to flight monitoring or waiting time is subject to the terms of the specific transfer selected.

10. Pickup and Meeting the Driver

You are responsible for following the pickup instructions contained in your booking confirmation.

Depending on the booking, the driver may meet you:

• In the airport arrivals area
• At a designated meeting point
• At your hotel
• At a private address
• At a cruise terminal
• At another confirmed pickup location

You should keep your booking confirmation and relevant contact information accessible during your journey.

If you cannot locate your driver, you should follow the contact instructions provided in your booking confirmation before leaving the pickup location or arranging alternative transportation.

11. Waiting Time and No-Shows

Waiting-time policies vary by Service Provider and booking type.

Your booking confirmation or applicable provider terms may specify how long a driver will wait after the scheduled pickup time or flight arrival.

If you do not arrive at the designated meeting point within the applicable waiting period and do not contact the appropriate provider, your booking may be treated as a no-show.

A no-show may result in cancellation of the transfer without a refund, subject to the terms applicable to your booking.

12. Passenger Responsibilities

Passengers must behave responsibly and comply with reasonable instructions from the driver or Service Provider.

Passengers must not:

• Engage in abusive, threatening, or dangerous behavior
• Damage the vehicle
• Distract the driver
• Carry prohibited or illegal items
• Exceed the confirmed passenger capacity
• Create a safety risk to themselves, the driver, or others

A Service Provider may refuse or terminate transportation where passenger behavior creates a safety, legal, or operational risk.

Where permitted by applicable law and provider terms, passengers may be responsible for damage or extraordinary cleaning costs caused during the transfer.

13. Luggage

You are responsible for selecting a vehicle suitable for the number of passengers and the amount and type of luggage being carried.

Vehicle luggage capacity may vary.

You should disclose unusual, oversized, or special luggage during booking where required.

Examples may include:

• Bicycles
• Surfboards
• Golf equipment
• Skis
• Wheelchairs
• Large musical instruments
• Excessively large suitcases
• Other oversized items

A Service Provider may be unable to transport luggage that exceeds the vehicle’s safe or legal capacity.

14. Children and Child Seats

Passengers traveling with children are responsible for providing accurate information about child passengers and requesting appropriate child seats where available and required.

Child-seat availability, types, charges, and legal requirements vary by country and Service Provider.

You are responsible for checking that the selected service is suitable for your needs and complies with applicable local requirements.

15. Accessibility and Special Requirements

If you or another passenger requires wheelchair access, mobility assistance, an adapted vehicle, or another special service, you should disclose this requirement before completing the booking where the booking system permits.

Not all vehicles or Service Providers can accommodate every accessibility requirement.

A standard booking should not be assumed to include an accessible or specially adapted vehicle unless this has been expressly confirmed.

16. Transportation Providers

Transportation services may be fulfilled by independent local or regional Service Providers.

Service Providers are responsible for performing transportation services in accordance with applicable laws, licensing requirements, safety requirements, and the conditions applicable to the booking.

The identity of the transportation provider may be communicated through the booking confirmation or other booking communications.

The Service Provider may substitute a vehicle where reasonably necessary, provided the replacement is suitable for the confirmed transportation service, subject to applicable provider terms.

17. Third-Party Booking Services

AirportTransferNow may integrate technology or booking services supplied by third-party partners.

As a result, portions of the booking process may be operated or processed by an independent third party, even where the booking interface appears within AirportTransferNow.com.

Third-party terms, cancellation policies, privacy policies, and other contractual conditions may therefore apply.

Before completing a booking, you should review any additional terms presented during checkout.

Where there is a conflict concerning the fulfillment, modification, cancellation, payment, or refund of a specific transportation booking, the conditions accepted for that booking may govern that transaction.

18. Availability

The availability of destinations, vehicles, prices, and Service Providers may change.

A search result does not guarantee that a particular vehicle, price, route, or provider will remain available until a booking has been successfully completed and confirmed.

We reserve the right to modify, suspend, or discontinue website functionality or particular booking options where reasonably necessary.

19. Website Information

We aim to provide accurate and useful information.

However, travel-related information can change, including:

• Prices
• Transfer availability
• Journey durations
• Airport procedures
• Meeting points
• Local regulations
• Road conditions
• Vehicle availability
• Service Provider conditions

Estimated journey times are provided for guidance and are not guarantees.

Actual travel times may be affected by traffic, weather, accidents, road closures, security procedures, public events, or other circumstances.

20. User Responsibility for Travel Arrangements

You are responsible for allowing sufficient time for your journey.

When booking transportation to an airport, port, train station, appointment, event, or other time-sensitive destination, you should select a pickup time that reasonably accounts for:

• Traffic
• Check-in requirements
• Security procedures
• Immigration procedures
• Weather conditions
• Local road conditions
• Potential delays

AirportTransferNow does not guarantee arrival at a destination by a particular time unless such a guarantee is expressly included in the applicable transportation contract.

21. Intellectual Property

Unless otherwise stated, the AirportTransferNow.com website and its original content, branding, design elements, text, graphics, software, and other proprietary materials are owned by or licensed to AirportTransferNow and are protected by applicable intellectual property laws.

You may use the website for personal and lawful purposes.

You may not, without authorization:

• Copy or republish substantial portions of our website
• Use our branding in a misleading manner
• Attempt to reverse engineer website functionality
• Scrape or systematically extract website content or data where prohibited by law
• Interfere with website operation or security
• Use the website for fraudulent or unlawful purposes

Third-party trademarks, content, and technology remain the property of their respective owners.

22. Acceptable Use

You agree not to use AirportTransferNow.com to:

• Commit or facilitate fraud
• Submit false booking information
• Attempt unauthorized access to systems or accounts
• Introduce malware or harmful code
• Interfere with website functionality
• Abuse booking, payment, promotional, or support systems
• Violate applicable laws or regulations
• Infringe the rights of another person or organization

We may restrict access to the website where reasonably necessary to protect users, partners, systems, or our legitimate business interests.

23. Third-Party Links

AirportTransferNow.com may contain links to websites operated by third parties.

We do not control independent third-party websites and are not responsible for their content, availability, security, privacy practices, or terms.

Accessing a third-party website is subject to that website’s own terms and policies.

24. Disclaimer

To the maximum extent permitted by applicable law, AirportTransferNow.com and its website are provided on an “as available” basis.

We do not guarantee uninterrupted or error-free access to the website or that every Service Provider, destination, vehicle, or booking option will always be available.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded.

25. Limitation of Liability

To the maximum extent permitted by applicable law, AirportTransferNow will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the website or circumstances outside our reasonable control.

Because transportation services may be performed by independent Service Providers, responsibility for the actual performance of a transfer may rest with the party providing or contractually responsible for that service.

AirportTransferNow is not responsible for events outside its reasonable control, which may include:

• Severe weather
• Traffic disruption
• Road closures
• Accidents
• Flight disruption
• Airport closures
• Strikes
• Government actions
• Security incidents
• Natural disasters
• Civil disturbances
• Telecommunications failures
• Other force majeure events

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law, including any liability or consumer rights that cannot legally be waived.

26. Complaints

If you experience a problem with a booking or transfer, please report it as soon as reasonably possible using the support details provided with your booking.

Providing relevant information may help the responsible party investigate your complaint.

Useful information may include:

• Booking reference
• Passenger name
• Date of transfer
• Route
• Description of the issue
• Relevant photographs or documents

Complaints relating directly to transportation performance may need to be handled by the booking partner or Service Provider responsible for the booking.

27. Privacy

Your use of AirportTransferNow.com is also subject to our Privacy Policy.

The Privacy Policy explains how personal information may be collected, processed, shared, and protected when you use our website and booking services.

Third-party booking, payment, and transportation providers may also process personal information according to their own privacy policies.

28. Changes to These Terms

We may update these Terms periodically to reflect changes to our website, services, business model, technology, or legal requirements.

When changes are made, the “Last updated” date at the top of this page will be revised.

The Terms in effect when you make a booking will generally apply to your use of our website at that time, while the specific conditions accepted during the booking process may separately govern the transportation transaction.

29. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

30. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

31. Applicable Law and Consumer Rights

These Terms are subject to applicable laws and mandatory consumer protection requirements.

Nothing in these Terms is intended to deprive consumers of rights or remedies that cannot legally be excluded or restricted.

Additional mandatory rights may apply depending on your country or place of residence.

32. Contact Us

If you have questions about these Terms & Conditions or need assistance relating to AirportTransferNow.com, please contact us:

AirportTransferNow.com

Website: AirportTransferNow.com

Email: info@airporttransfernow.com

For questions concerning a specific booking, please include your booking reference and relevant travel details where available.